It starts with a conversation, and stays one.

The three stages

1. 01

   The first call

   About xx minutes, by phone or video

   A conversation, not a sales pitch. We want to know why you are thinking about trading, what you already know, and what you could afford to lose.

   • You talk to one of the partners, not a call centre.
   • We explain how leveraged trading works, including how quickly losses can build.
   • If it is not right for you, we say so on the call.
   • Nothing is opened and nothing is signed.
2. 02

   Onboarding

   Usually x–x weeks, at your pace

   If you decide to go ahead, the same person walks you through opening an account with our partner broker and setting up the platform.

   • Help with the broker's application and verification documents.
   • A screen-share walk-through of the platform before your first order.
   • Agreeing together the most you are prepared to lose in a month.
   • A written summary of everything we discussed.
3. 03

   Ongoing check-ins

   Every x weeks, or whenever you need us

   We stay in touch. A short scheduled check-in, and a direct line to the person who knows your account.

   • A regular call to talk through how things are going.
   • A plain-English look at costs, margin and how leverage is behaving.
   • Reminders before events that tend to move markets sharply.
   • Help if you decide to trade less, or stop altogether.