What a client actually gets.
Guidance, an introduction to one partner broker, and a person who stays in touch. Below is everything that includes, and the things we have chosen never to offer.
The service, item by item.
A named partner
One person who knows your situation and answers when you call. If they are away, a colleague who has read your notes.
An honest first call
Time to ask anything, including whether trading is a sensible idea for you at all.
Account opening, handled
Help with every form and document needed to open an account with our partner broker.
Platform set-up
A guided walk-through of the platform, order types, stop-losses and margin, before you place a trade.
Regular check-ins
Scheduled calls to talk through costs, risk and how the account is being used.
Plain explanations
Leverage, spreads, overnight financing and margin calls, explained until they make sense.
Four things we will never do.
Some firms offer all of these. We think they get in the way of an honest relationship, so we don't.
- Investment adviceWe do not tell you what to buy or sell, or when. Every trading decision is yours.
- Managing your moneyWe never trade on your behalf and never have access to your account or your funds.
- Signals or tipsNo trade alerts, no copy-trading, no group chats calling entries.
- Promised returnsNobody can promise a profit from trading. Anyone who does should worry you.
We don't charge you a fee.
Harbour & Hale is paid by Pellmoor Markets when clients we introduce open and trade on an account. That commission does not change the prices or fees you pay the broker.
You still pay the broker's own trading costs. We go through each of them on the first call, with the broker's current figures in front of us.
- Spreads on major pairs
- from x.x pips
- Commission per standard lot
- $x.xx per side
- Overnight financing
- set daily by the broker
- Deposits and withdrawals
- $x, or as listed by the broker
- Our fee to you
- None
Costs are set by Pellmoor Markets, not by us, and can change. Always check the broker's own published costs before trading.
How starting worksNot sure it's for you? Ask us.
The first call is the right place to find out. If we're not a good fit, we'll say so, and point you somewhere better if we can.
| Monday – Wednesday | 08:30 – 18:00 |
|---|---|
| Thursday | 08:30 – 20:00 |
| Friday | 08:30 – 18:00 |
| Saturday | 09:30 – 12:30 |
| Sunday | Closed |
The office is open today until 18:00 GMT